Refund policy

Return:

As we aim to provide quality service with your shopping experience, ALL SALES ARE FINAL. If you receive the wrong item, email our customer care team with a photograph of the item and your order number to receive a return slip with instructions on how to return the item; you will have a 7 day grace period to return the item. If you have any questions or concerns please reach out through the customer care team at info.janorr@gmail.com. Thank you for shopping with Ja'norr.

Cancellation:

If you choose to cancel your order, you have a grace period of 2 hours for a full refund. Therefore, depending on your method of payment, please allow some processing time for your refund.